Eric Gordon is the founding director of the Engagement Lab and a professor in the Department of Visual and Media Arts at Emerson College. Eric studies media and technology in civic and political participation. He is particularly interested in the transformation of civic institutions, including government and journalism, in the wake of technological disruption, and the emerging tensions between technological efficiency in ``smart city`` solutions and democratic governance.
In addition to this research, Professor Gordon works with cities and organizations around the world to design creative media approaches to public participation, using games, augmented reality, and virtual reality. He has served as an expert advisor for the UN Development Program, the International Red Cross / Red Crescent, and the World Bank. He is the author of two books: Net Locality: Why Location Matters in a Networked World (Blackwell 2011, with Adriana de Souza e Silva) and The Urban Spectator: American Concept Cities From Kodak to Google (Dartmouth 2010), and the editor (with Paul Mihailidis) of Civic Media: Technology, Design, Practice (MIT Press 2016).
A graduate of the John F. Kennedy School of Government at Harvard University, and a veteran of local government administration in four states, Luke runs the Utah Valley Office of New Urban Mechanics in partnership with cities and counties throughout Utah.
Luke specializes in assisting small cities and rural communities develop novel approaches to seemingly intractable public problems like public safety, accessibility, economic development, and sustainability, through low-cost innovations. His experience lies primarily in economic development, tourism, environmental sustainability, and social services. He has undertaken major projects in these fields on behalf of Park City, Salt Lake County, and Provo City, Utah, as well as Brookline, Massachusetts and Davenport, Iowa, to name a few.
Chris Wiltsie is an expert in design thinking, tactical urbanism, and civic innovation. He currently serves as management analyst for Orem City and Chair of the Provo Bicycle Committee. He has successfully championed a smart city communications network as the backbone of future smart city infrastructure throughout the City of Orem. He actively implements new technologies to improve citizen experiences. Chris is also engaged in promoting and implementing meaningful citizen engagement to shape the built environment at the neighborhood level. Chris has spoken on and practiced citizen engagement in both the United States and Europe. He holds an MPA from University College London.